politique de confidentialité

Mentions légales

Last Updated: February 2026

Welcome to www.travelmaasailoita.com (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services. (Termly)

1. Information We Collect

We may collect the following types of information:

a. Personal Information – Provided voluntarily when you:

Submit contact forms
Request quotes or travel information
Make bookings or reservations
Sign up for newsletters
Communicate with us (email, phone, etc.)

Examples: name, email address, phone number, travel preferences, booking details, passport or identification information (only for bookings).

b. Automated Data / Website Usage Data

When you visit our site, we may collect technical information automatically, such as:

Browser and device type
Pages visited
Time and date of visit
Referring website
Cookie and tracking data

This helps us operate and improve the site.

2. How We Use Your Information

We use your information for the following purposes:

To process and manage travel bookings
To respond to inquiries and provide customer support
To send newsletters and promotional offers (with consent)
To improve website functionality and user experience
To comply with legal obligations (e.g., travel documentation requirements)
For analytics and understanding how our services are used

3. Cookies and Tracking Technologies

We and our service providers use cookies and similar tracking technologies on the website. Cookies help with:

Website performance and analytics
Remembering user preferences
Supporting marketing activities

You can control cookie preferences through your browser settings or a cookie banner if provided on our site.

4. Sharing Your Information

We may share your information with:

Service providers who help deliver travel services (e.g., hotels, transport partners)
Third parties essential to booking management or customer support
Legal authorities if required by law
Analytics providers (e.g., Google Analytics) for performance insights

We do not sell your personal data to third parties for their marketing purposes without your explicit consent.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, such as fulfilling travel bookings or complying with legal obligations. After this, your information will be securely deleted or anonymized.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

Your information may be processed and stored outside your country of residence; by using our services, you agree to such transfer where necessary to provide our services.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

Access or request a copy of data we hold about you
Correct or update your information
Request deletion or restriction of processing
Opt out of marketing communications

To exercise your rights, please contact us using the details below.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors without parental consent. If we learn that we have collected personal data from a minor without verification of parental consent, we will take reasonable steps to delete such data.

10. Links to Other Websites

Our site may contain links to external websites. We do not control third-party sites and are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy over time. Post the updated privacy policy on this page and update the “Last Updated” date above. If changes are significant, we will provide a prominent notice.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: tours@maasailoitatours.com
Phone: +254 793 643 699 | +254 20 786 8007
Address: Karengata Park, Off Karen Road.